Grace Gong

Driving the Power BI Desktop installer strategy and rollout. Hosted 2 Microsoft MVP focus groups and met 1:1 with customers to provide support.

Co-designed and tested Power BI Model Context Protocol (MCP) Server workflows to validate 7 enterprise scenarios and inform demo design for my team’s FABCON conference session.

Driving the modernization of the Excel and CSV experience in Power BI. Hosted 2 Microsoft MVP focus groups and met 1:1 with customers to provide support.

Created a Copilot feedback agent to synthesize feedback from various community sources and provide a sentiment analysis.

Bringing modern code experiences to semantic modeling, enabling scalable development with the efficiency, flexibility, and AI-powered workflows that data teams expect.

Presented a workshop at GHC 2025 with over 200+ attendees.

Launched the Fabric Data Pipelines integration in Power BI. Hosted 2 MVP focus groups, 2 Enterprise Voice calls and a workshop with Enterprise Partners.

Drove Viewing Mode in the Power BI Service during my PM internship.

Drove the embedding visualization feature in LLM Observability, helping users evaluate the quality of their LLM applications.

Drove the product strategy (ideation, prototyping) for natural-language search & querying experiences across engineering & product.

Built full-stack RAG applications using Azure OpenAI, Semantic Kernel, and Python for enterprise architecture.

Built and shipped production frontend features in the GoDaddy Domain Name Auctions UI.

Managed cross-functional programs in Microsoft’s Finance & Compliance division.

Built BI dashboards and analytics for Global Banking & Markets trade operations.

Delivered data analysis to support Loblaw’s Specialty Health Network operations.

Co-author on UNESCO publication: Insights from the Youth as Researchers Initiative.

Co-author on UNESCO Global Policy Brief.

Over 580+ students mentored in 1-1 & group settings through Youth180 Initiatives & Programs.

Reaching 6K+ followers & 2M impressions on content sharing career, education & leadership opportunities + advice for students.

Served as manager on duty and the main point of contact during business operations, working mainly weekend and evening shifts, for a multi-service business generating consistent six-figure annual revenue.

Oversaw customer experience, production workflows, equipment reliability, and facilities to drive efficiency and profitability.

Built lasting relationships with thousands of customers, strengthened the business website to improve engagement, and provided hands-on operational support including equipment maintenance and repairs to minimize downtime and costs.

Worked closely with staff to optimize workflows and maintain service standards during peak demand.

Founded and led a community outreach initiative that collected and redistributed thousands of pounds of blankets and secondhand clothing to individuals in need.